Dental Front Office Coordinator

Guardian Dentistry Partners•Garden City, NY

3d•Onsite

About The Position

Advanced DDS is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today.

Requirements

Dental insurance knowledge is required.
Excellent oral and written communication skills.
Project coordination experience.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.

Nice To Haves

Eaglesoft knowledge a plus!

Responsibilities

Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients who have not completed treatment.
Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.
Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
Assist patient with financial arrangements.
Complete pre-authorization.
Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.
Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
Check patients out.
Answer and return incoming calls from patients.
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.
Other duties as assigned.