Dental Front Office Coordinator

Squire Dental Management LLC • Bethlehem, PA

11h

About The Position

The Dental Front Office Coordinator supports smooth, efficient, and comfortable patient care as a key member of a patient-centered dental team. The role includes welcoming patients, handling communications and scheduling, verifying insurance, processing payments, supporting treatment-plan and financial discussions, and coordinating with clinical and administrative teams. The coordinator also helps maintain an organized front office and supports compliance with HIPAA, OSHA, and Squire Dental policies.

The schedule is Monday 8 a.m.–6 p.m., Tuesday 9 a.m.–6 p.m., Wednesday 8 a.m.–6 p.m., Thursday 9 a.m.–6 p.m., and Friday 8 a.m.–12 p.m. The practice describes its culture as supportive and focused on caring, professional development, growth, sustainability, communication, high-quality care, and work-life balance.

Requirements

• High school diploma or equivalent.
• At least 1 year of dental front office experience.
• Excellent customer service and communication skills.
• Strong attention to detail, organization, and multitasking abilities.

Nice To Haves

• Proficiency in dental software systems, including Denticon.

Responsibilities

• Greet and check in patients with warmth, professionalism, and efficiency.
• Answer phone calls, respond to patient inquiries, and schedule appointments.
• Verify dental insurance eligibility and accurately enter patient and insurance information.
• Collect co-pays, process payments, and balance daily transactions.
• Assist with treatment-plan presentations and financial arrangements when needed.
• Maintain current knowledge of services offered and accepted insurance plans.
• Confirm patient appointments and manage the daily schedule to reduce no-shows.
• Support compliance with HIPAA, OSHA, and Squire Dental policies.
• Collaborate with clinical and administrative teams to ensure a smooth patient experience.
• Maintain an organized front office environment.
• Perform other duties related to the position.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance options.
• Short-term and long-term disability insurance.
• Life insurance gifted to the employee.
• 401(k) with employer match.
• Paid time off and paid holidays.
• A team culture focused on growth, communication, and high-quality care.
• Work-life balance.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED