Part Time Front Desk Coordinator

Fresenius Medical Care•Florissant, MO

12d•Onsite

About The Position

Azura's outpatient vascular centers provide a collaborative, patient-focused environment where team members deliver high-quality care using advanced technology in a comfortable ambulatory setting. Although Azura is part of Fresenius Medical Care, this is not a dialysis position, and our centers do not provide dialysis treatment. Our teams perform minimally invasive vascular procedures, including procedures that support and maintain dialysis access. This setting offers the opportunity to build strong patient relationships while maintaining an excellent work-life balance. The Patient Services Coordinator coordinates scheduling, pre-procedure communication, medical record documents, EMR demographic data entry, requirements for payers and Revenue Cycle, greets patients, and answers a multi-line telephone and fax.

Requirements

1 – 2 years’ related experience preferably in a medical setting with insurance billing.
Proficient in the use of computers and related software such as Microsoft Office is necessary.
Excellent communication skills – verbal and written.
Ability to handle several tasks simultaneously.
Ability to adapt to supporting software applications.

Nice To Haves

Associate Degree or higher preferred

Responsibilities

Schedule and input all appointments using the scheduling module in a timely and efficient manner.
Assure all pre-procedure/preoperative activities are scheduled or completed.
Manage patient cancellations, center cancellations (e.g., equipment issues), and additions to the schedule in accordance with center scheduling parameters.
Print patient schedule and pull patient charts daily.
Facilitate the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate the admissions process.
Assemble, file, and maintain patient medical records and financial records in a confidential and secure manner.
Complete the front-end process of billing procedures, ensuring all information is entered into the computer registration module.
Perform Insurance Verification process and complete all required processes for prior authorizations or other actions required by payor.
Assist with patient transportation if the patient qualifies per the Company Transportation Policy.
Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit, including physician reports to referral sources.
Communicate all changes about procedure and insurance identified during patient visits to appropriate internal parties and directly to the patient record immediately.
Perform daily encounter checks to assure reporting accuracy.
Coordinate the collection, processing, maintenance, storage, retrieval, and documentation of medical records per policy and procedure.
Assure documentation of logs of medical record release.
Provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
Oversee the materials going in and out of the office, including inventory, shipments, and deliveries.
Other duties as assigned.