Front Desk (part-time)

Waterton•Chicago, IL

5d•Onsite

About The Position

As a Waterton Front Desk associate, you will provide efficient service for residents, guests and contractors. You will monitor and maintain a courteous lobby and building environment. Above all, you will have a passion for exceeding resident expectations and providing exceptional customer service.

Requirements

Availability to work a flexible schedule any day of the week.
Evenings, weekends and/or holidays may be required.
Excellent customer service skills
Strong written and verbal communication skills
Ability to resolve problems and stay composed in high-pressure situations.
Must be team oriented.

Responsibilities

Establish and maintain good relations with all residents, prospective residents, and vendors. Communicate in a courteous and professional manner at all times.
Assist residents with deliveries, emergencies, telephone calls, recommendations, and maintenance requests.
Ensure safety throughout the building by monitoring security systems and access doors and strictly adhering to key check out policy. Retrieve or replace keys as necessary.
Provide access for guests, delivery, and service personnel at the request of management and residents. Maintain contractor and visitor log. Obtain identification as required.
Act as a central point of contact for residents and staff, effectively conveying messages and requests to the appropriate parties.
Monitor entrances and exits, and all activity in the front lobby and property entrances.
Maintain a clean and orderly front desk and lobby area.