Part Time Front Desk Coordinator

Pyramid Healthcare•Altoona, PA

6d•Onsite

About The Position

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Make a Difference in Recovery Pyramid Healthcare, a nationally recognized leader in behavioral health and addiction treatment, is seeking a compassionate and organized Front Desk Coordinator to join our Altoona Outpatient team. Our outpatient center provides evidence-based, client-centered therapy that empowers individuals on their journey toward lasting recovery. This role is ideal for someone who enjoys working in a fast-paced healthcare environment, values exceptional customer service, and is passionate about supporting individuals and families impacted by substance use and mental health challenges.

Requirements

High school diploma or equivalent
Strong organizational and customer service skills
Proficiency with Microsoft Office applications
Excellent verbal, written, and interpersonal communication skills
Ability to learn new software programs, including Electronic Medical Record (EMR) systems
Ability to remain calm and respond appropriately in high-risk or crisis situations

Nice To Haves

Bachelor’s degree
Previous administrative or front desk experience
Experience in behavioral healthcare, mental health services, or addiction treatment

Responsibilities

Manage daily front office operations
Welcome and assist clients, visitors, and staff
Schedule and coordinate client appointments
Maintain, file, and transfer medical records
Answer phones and perform general clerical duties, including filing, copying, mailing, faxing, and data entry
Order and maintain office and client supplies
Support intake processes and billing documentation
Maintain office equipment and coordinate vendor services when needed
Manage petty cash and office-related financial tracking
Ensure the reception and office areas remain clean, organized, and professional
Perform additional administrative duties as assigned