Front Desk Coordinator

Roach Family Wellness PLLC • Altamonte Springs, FL

125d • Onsite

About The Position

We are seeking a highly motivated, detail-oriented, and patient-focused Front Desk Coordinator to be the welcoming heart of our clinic. You will play a critical role in the patient’s journey, ensuring an exceptional experience from their first interaction through the completion of their care plan.

Requirements

• 1–2 years in a medical front desk or administrative role preferred.
• Superior verbal and written skills with an ability to connect with people and empower them to reach their health goals.
• Comfortable with multi-line phone systems, MS Office, and Electronic Health Record (EHR) systems.
• Energetic, confident, and team-oriented personality who genuinely cares about patient outcomes.
• Highly organized with the ability to multitask in a fast-paced wellness environment.

Responsibilities

• Greet patients with a warm smile, manage the check-in/out process, and maintain a high-energy, professional office atmosphere.
• Manage patient appointments across all phases of care using our practice management software.
• Answer and return calls professionally, follow up with new patient leads, and build strong rapport to guide patients through their onboarding.
• Collect payments, manage financial accounts, and clearly educate patients on care plans and financial expectations (insurance vs. self-pay).
• Maintain accurate patient records, request medical records (MRIs, history), and ensure compliance with HIPAA guidelines.
• Assist with social media content and patient engagement initiatives to support office growth.

Benefits

• Competitive hourly pay (typically $16–$20/hr depending on experience).
• Opportunities for bonus potential and professional growth.
• Employee discounts on wellness products and complimentary chiropractic care.
• Paid Time Off (PTO) and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed