Front Desk Coordinator
About The Position
Comprehensive Pain Consultants, a PartnerCare affiliated company, is seeking a full-time Front Desk Coordinator to join their growing and established practice in Murphy, NC. The practice focuses on comprehensive patient care, high customer service, patient safety, and pain reduction using cutting-edge technology. The Front Office Coordinator is the first point of contact and the face of the practice, responsible for overall front desk activities including managing the reception area, customer service, phones, mail, and office supplies. This role also involves training and supervising administrative volunteers, coordinating front office coverage, and providing additional administrative support.
Requirements
- High school diploma.
- Previous work in medical field preferred.
- EMR- eClinicalworks preferred.
Responsibilities
- Deliver outstanding customer service in person and over the phone to patients, families, staff, vendors, and community members.
- Welcome and check in patients upon arrival.
- Collect and verify patient information, including insurance details.
- Maintain accurate and up-to-date patient records and accounts.
- Schedule new patient appointments and coordinate follow-up visits.
- Manage the front desk and reception area, ensuring effective communication by phone and mail to maintain a professional and welcoming environment.
- Consistently uphold PartnerCare’s core values: Compassion, Excellence, Integrity, Teamwork, Accountability, and a Growth Mindset.
- Train new staff members.
- Scan documents into patient charts.
- Provide additional administrative support as needed to ensure smooth daily operations within the practice.
Benefits
- medical
- dental
- vision
- 401(k)
- life/disability insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
