Front Desk Coordinator

SOUTHERN SPORTS MEDICINE PARTNERS LLC • Hollywood, FL

1d • Onsite

About The Position

Florida Spine and Pain Center, a PartnerCare affiliated company, is seeking a Temporary Front Desk Coordinator to join our growing and established practice in Pines/Hollywood FL. Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible. We are committed to the betterment of our communities by providing comprehensive pain management care led by interventional pain specialists so that our patients can live their best functional lives. Our team of physicians, nurses, anesthesiologists, and staff are dedicated to ensuring that patients can improve their quality of life with pain relief that involves the use of cutting-edge technology. Our Front Office Coordinator is on the front line and the face of our practices. They are our ambassadors and are pivotal in initiating the best possible patient experience. They are responsible for overall front desk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and any additional administrative support necessary for the practice. This role will be cross-trained to perform both front desk and basic medical assistant responsibilities to support clinic operations and patient care.

Requirements

• High school diploma.
• Previous work experience preferred.
• EMR- eClinicalworks preferred.
• Medical Assisting (preferred)

Responsibilities

• Provides exceptional customer service in person and on the phone to patients, families, staff, vendors, and the community.
• Greeting patients.
• Collecting patient information.
• Verifying patient insurance.
• Maintaining patient accounts and records.
• Responsible for scheduling new patient appointments and follow up appointments.
• Oversees the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
• Upholding PartnerCare’s core values of Compassion, Excellence, Integrity, Teamwork, Accountability and Growth Mindset.

Benefits

• medical
• dental
• vision
• 401(k)
• life/disability insurance

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED