Front Desk Coordinator - Johnson City, TN

The Joint Chiropractic•Johnson City, TN

2d•Onsite

About The Position

The Joint Chiropractic is seeking a driven and proactive Front Desk Coordinator to join their caring team. This role is ideal for individuals passionate about health and wellness with a love for sales and a desire for career growth. The company offers world-class service and has been advancing the quality and availability of Chiropractic care in the Wellness industry. The Front Desk Coordinator will be responsible for providing excellent services to members and patients, with a primary focus on gaining memberships to meet sales goals. Responsibilities include greeting patients, checking them in, answering phones, re-engaging inactive members, and educating patients on wellness offerings. The role also involves managing patient flow, maintaining clinic cleanliness, and upholding the company's core values.

Requirements

Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Be able to prioritize and perform multiple tasks.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Nice To Haves

Office management or marketing experience a plus!

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Participate in marketing/sales opportunities to help attract new patients into our clinics
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Manage the flow of patients through the clinic in an organized manner
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to grow
Accepting constructive criticism in a positive manner and using it as a learning tool.