Front Desk Coordinator – Medical Office | 4-Day Workweek | CoreLife| Lexington Park

CoreLife•Lexington Park, MD

10d•Onsite

About The Position

CoreLife, a Partner of MedStar Health, is seeking a Front Desk Coordinator for its Lexington Park, MD clinic. This role is ideal for individuals passionate about delivering exceptional patient service and creating a welcoming healthcare experience. The Front Desk Coordinator will be the first point of contact for patients, supporting daily clinic operations. CoreLife's integrated care model addresses obesity and chronic illnesses by combining medical care, nutrition, fitness, and behavioral health to achieve sustainable health outcomes. This position offers a set 4-day workweek with 10-hour shifts from Tuesday to Friday, providing a consistent schedule and a 3-day weekend.

Requirements

At least one year of medical front office experience
Knowledge of medical terminology
Familiarity with medical insurance, patient balances, and payment collection
Strong customer service and communication skills
Excellent interpersonal and problem-solving abilities
Strong critical thinking and decision-making skills
A passion for helping patients improve their health and quality of life

Responsibilities

Provide an exceptional patient experience during check-in and check-out
Assist patients with forms, paperwork, and required documentation
Verify medical insurance information and assist with patient balances
Collect payments, copays, and outstanding balances
Schedule follow-up appointments and support patient care coordination
Answer incoming phone calls professionally and in a timely manner
Serve as a primary point of contact for prospective patients
Educate referred patients on CoreLife’s services, programs, and integrated care model
Maintain the appearance, cleanliness, and organization of the clinic front office
Support clinic teammates and providers with daily administrative needs