Front Desk Coordinator II, Day Shift, Outpatient Wellness Clinic

Adventist HealthCare • Rockville, MD

20h • Onsite

About The Position

Adventist HealthCare Shady Grove Medical Center - Behavioral Health seeks to hire an experienced Front Desk Coordinator II who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. This role involves managing patient appointments, check-in/check-out processes, insurance verification, payment collection, and assisting providers with clerical duties within an outpatient wellness clinic setting.

Requirements

• High school diploma or equivalent
• Minimum of 1-2 years of direct medical office administrative assistant/receptionist/coordinator experience

Nice To Haves

• Bilingual in Spanish preferred
• Certified Medical Assistant preferred, to provide coverage for the medical assistant as needed, including screening patients with depression screening, pain management assessment, and taking vitals.

Responsibilities

• Schedule patient appointments
• Check patients in and out using electronic medical record
• Verify insurance
• Collect account balances
• Answer and direct incoming phone calls
• Deliver messages to providers promptly
• Assist providers with clerical duties such as scanning and faxing
• Other duties as assigned

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees