Front Desk / Clinic Coordinator

NuSpine Chiropractic•New Braunfels, TX

4d•Onsite

About The Position

NuSpine Chiropractic, one of the country’s leading healthcare companies, is seeking a part-time clinic coordinator. This position requires applicants who want to work for a growing, national company with multiple locations throughout central Texas. Every day, we assist people of all ages achieve their healthiest, pain-free life as possible. NuSpine offers private, personalized care in an efficient and affordable environment.

Requirements

Social verbal and written communication skills.
Functional computer skills required, including MS Office programs.
High school diploma.

Nice To Haves

An interest in gaining or already have excellent customer service experience.
Previous sales experience with strong sales skills.
A desire to be part of the patients’ healing journey.
A motivation to be part of a fun, dynamic and growing national healthcare company.

Responsibilities

Executes the new patient experience from the day they inquire about services through their continued months of care.
Generate new patient leads, convert patient leads to new patients, maintain patient memberships and build patient relationships.
Establishes and maintains effective retention of patients.
Conducts telephone inquiries/follow-up calls/texts and emails to all leads.
Keeps leads organized in spreadsheets and tracks all points of contact.
Books leads for initial exam appointments.
Sends appointment reminders 24 hours prior to appointment.
Ability to sell the competitive advantages of NuSpine.
Must know the pricing options and plans.
Displays great customer service.