Referrals Coordinator, Day Shift, Outpatient Wellness Clinic
About The Position
AHC SGMC Behavioral Health seeks to hire a Referrals Coordinator who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing. As a Referrals Coordinator you will receive and review referrals and requests for new patients at the OWC. You will outreach new patients and their families/representatives to discuss recommended services, gather demographic and insurance information, obtain necessary clinical information, explain OWC processes and procedures, and schedule patient for intake as appropriate. You will also obtain necessary insurance authorizations for new OWC patients and communicate and collaborate professionally with colleagues and referral partners to close the loop on new patient requests and referrals. Additionally, you will serve as back-up coverage as needed for OWC front desk team.
Requirements
- High school diploma required
- 6+ months of professional experience in a healthcare setting required
- behavioral health setting preferred
Nice To Haves
- Associates degree or higher preferred
Responsibilities
- Receive and review referrals and requests for new patients at the OWC.
- Outreach new patients and their families/representatives to discuss recommended services, gather demographic and insurance information, obtain necessary clinical information, explain OWC processes and procedures, and schedule patient for intake as appropriate.
- Obtain necessary insurance authorizations for new OWC patients.
- Communicate and collaborate professionally with colleagues and referral partners to close the loop on new patient requests and referrals.
- Serve as back-up coverage as needed for OWC front desk team.
Benefits
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free Employee parking
- Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
- Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
- Paid Time Off
- Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
- Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
- Subsidized childcare at participating childcare centers
- Tuition Reimbursement
- Employee Assistance Program (EAP) support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
