Front Desk Wellness Coordinator - Gadsden, AL

The Joint Chiropractic•Gadsden, AL

2d•Onsite

About The Position

At The Joint Chiropractic, the Front Desk Wellness Coordinator is a key role focused on providing world-class service to patients and driving membership sales. The company, The Joint Corp., revolutionized access to chiropractic care in 2010 and is now the nation's largest operator, manager, and franchisor of chiropractic clinics. It aims to make quality care convenient and affordable, eliminating the need for insurance. With over 700 locations and nearly 11 million patient visits annually, The Joint Chiropractic is a leader in the industry, recognized on Forbes' and Fortune's lists for growth and franchising. The role involves a passion for health and wellness, sales, and a proactive, goal-oriented approach within a fast-paced environment.

Requirements

Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics.
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services.
Share personal Chiropractic experience and stories.
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner.
Willingness to learn and grow.
Accepting constructive criticism in a positive manner and using it as a learning tool.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.

Nice To Haves

Office management or marketing experience

Responsibilities

Providing excellent services to members and patients.
Gaining memberships in order to meet sales goals.
Greeting members and patients upon arrival.
Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace.
Confident in presenting and selling memberships and visit packages.
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.