Front Desk Coordinator Bilingual (Spanish)

A Smile 4 U • East Point, GA

2d • Onsite

About The Position

We are growing! The ideal candidate is an upbeat, professional, reliable, and Bilingual Front Desk Coordinator who is looking to work in a multi-specialty office who sees patients of all ages. A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient.

Requirements

• Bilingual in Spanish (required)
• Strong interpersonal, communication and organizational skills
• Customer service oriented with a professional demeanor
• Reliable, organized and collaborative team player

Nice To Haves

• Previous customer service, call center experience is a plus
• Dental experience preferred

Responsibilities

• Check-in patients & collect balance/co-pays due prior to services; update patient chart, as required.
• Check-out patients.
• Discuss treatment plans with patients
• Answer and respond to telephone calls with professionalism.
• Complete daily overview of upcoming patient appointments.
• Call and confirm all scheduled patient appointments.
• Make follow up appointments for patients.
• Assist with Hygiene and Orthodontics recall lists, missed & cancelled lists and treatment plan reports to try and fill in cancellation and no show appointment times.
• Verify all orthodontic patients are on a 3-month prophy jet recall.
• Maintain service logs and clinic logs on a daily basis.
• Assist clinic with insurance verification, when requested.
• Assist with front office supply inventory needs.

Benefits

• Medical/Dental/Optical Insurance coverage after 90 days
• Incentive bonuses
• Great work/life balance
• Schedule flexibility
• Positive & family oriented work environment
• Opportunity to work in a very unique environment with exposure to many specialties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed