Front Desk Community Assistant - Prairie Village

Ensemble Performing Arts•Overland Park, KS

9h•Onsite

About The Position

Music House School of Music, part of Ensemble Schools, is seeking an energetic, outgoing and professional part-time Front Desk Community Assistant for our Prairie Village location. The hours for this role are Monday - Thursday 2:00pm - 9:15pm. Occasional Saturday Shifts.

Requirements

Energetic, organized, outgoing personality - strong customer service skills.
Efficient typing/keyboard skills.
Excellent communication skills (writing, speaking and listening).
Organized, detailed-oriented and able to multitask in a fast-paced environment while maintaining focus on each task at hand.
At least 2 years prior stable work experience in a similar position - REQUIRED.
Computer literacy is a must.
A desire to always deliver an exceptional customer experience.

Nice To Haves

Sales/retail experience is a plus.
Experience with Google Apps (drive/docs, gmail, chrome) a plus.

Responsibilities

Welcoming all visitors on arrival.
Answering and directing phone calls to the appropriate administrative staff member.
Answering client questions regarding billing, scheduling, policies, etc.
Performing monetary transactions via POS software.
Checking and responding to all voicemail messages and emails in a timely manner.
Maintaining/updating all student/teacher schedules in web-based software.
Processing new enrollments, sales skills relevant.
Handling general clerical duties and responsibilities as assigned.
Assisting the location manager with general administrative tasks, client communication, and supporting the upkeep of the location.
Maintaining the organization of office supplies and common areas including restocking supplies, emptying waste baskets, and maintaining and clean and orderly workspace.
Interacting and building rapport with the client community.
Working as a part of an administrative team, collaborating and communicating across the three Music House locations.