Community Assistant - Prairie Village

Ensemble Performing Arts•Prairie Village, KS

8d•Onsite

About The Position

Music House School of Music, part of Ensemble Schools, is seeking an energetic, outgoing and professional part-time Front Desk Community Assistant for our Prairie Village location. The hours for this role are Monday - Thursday 2:00pm - 9:15pm. Occasional Saturday Shifts. Ensemble Schools is a partnership of community-driven music & dance schools that maintain individual identities but share resources to ensure their mutual success. Our mission is to empower artists by safeguarding the businesses that love them. Our values include Stewardship, Growth, and Stagehands. Founded in 2006, Music House is a community of students, their families, and a team of over 25 teachers & 10 administrators. Imagine a bustling environment where growth, collaboration, and change for the better are constant. Once you walk through our doors, the energy is palpable. With three locations and over 700 weekly students, this fast-paced, community-centric approach has served us well. Are you a people person with empathic superpowers? Do you love the feel of being part of something bigger than yourself? If your answers are “yes!” and if you're looking for an idealistic environment full of camaraderie and constant change, then we'd like to talk with you.

Requirements

Energetic, organized, outgoing personality - strong customer service skills.
Efficient typing/keyboard skills.
Excellent communication skills (writing, speaking and listening).
Organized, detailed-oriented and able to multitask in a fast-paced environment while maintaining focus on each task at hand.
At least 2 years prior stable work experience in a similar position - REQUIRED.
Computer literacy is a must.
A desire to always deliver an exceptional customer experience.

Nice To Haves

Sales/retail experience is a plus.
Experience with Google Apps (drive/docs, gmail, chrome) a plus.

Responsibilities

Welcoming all visitors on arrival.
Answering and directing phone calls to the appropriate administrative staff member.
Answering client questions regarding billing, scheduling, policies, etc.
Performing monetary transactions via POS software.
Checking and responding to all voicemail messages and emails in a timely manner.
Maintaining/updating all student/teacher schedules in web-based software.
Processing new enrollments, sales skills relevant.
Handling general clerical duties and responsibilities as assigned.
Assisting the location manager with general administrative tasks, client communication, and supporting the upkeep of the location.
Maintaining the organization of office supplies and common areas including restocking supplies, emptying waste baskets, and maintaining and clean and orderly workspace.
Interacting and building rapport with the client community.
Working as a part of an administrative team, collaborating and communicating across the three Music House locations.