Front Desk Agent - Denali Park Village
About The Position
We are looking for a friendly, organized, and customer-focused Front Desk Agent to join our seasonal operation at the Denali Park Village Hotel in Denali, Alaska. As the first point of contact for guests, you will play a critical role in creating a welcoming and positive experience from the moment they arrive until the moment they depart. This position requires strong communication skills, attention to detail, and a passion for providing excellent service in a fast-paced environment. Experience the Endless Summer of Alaska at Denali Park Village Hotel! Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road—4.5 hours from Anchorage and 2 hours from Fairbanks—this breathtaking area offers daily bus services along the park road throughout the warm summer months, providing opportunities for hiking, wildlife viewing, climbing, and camping. Located just 7 miles south of the entrance to Denali National Park, the Denali Park Village Hotel operates from May to September. Our guests enjoy comfortable accommodations, exceptional dining options, and live entertainment in a stunning natural setting. Position Details: This exciting seasonal role is available from May to September. We offer competitive wages, comfortable on-site housing, and a variety of fun activities to keep your summer vibrant. Stay active in our on-site gym and enjoy an inclusive meal plan for just $16 a day.
Requirements
- Previous guest services experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail
Responsibilities
- Greet and provide customer service to guests while anticipating their needs
- Book reservations and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions
- Answers phone calls and emails and delivers messages as needed
- Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
- Other duties and tasks as assigned by manager
Benefits
- On-site housing
- Inclusive meal plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
