Front Desk Client Coordinator

Serenity Esthetics•Sioux Falls, SD
•Onsite

About The Position

Serenity Esthetics is hiring a Front Desk Client Coordinator in Sioux Falls, South Dakota. The role serves as the welcoming first point of contact for clients and helps keep a busy spa running smoothly through customer service, scheduling, and teamwork. The coordinator works with estheticians to keep the daily schedule on track and supports clients with patience and professionalism.

Requirements

  • Front desk, hospitality, retail, or customer service experience is preferred.
  • Friendly, organized, and comfortable using computers and phones.
  • Able to multitask and stay calm in a busy environment.
  • Able to handle client information confidentially.
  • Available for rotating Sundays.
  • Comfortable working in a client-focused environment with varying appointment volumes.

Nice To Haves

  • Front desk, hospitality, retail, or customer service experience.

Responsibilities

  • Greet clients and answer phone calls.
  • Schedule and confirm appointments.
  • Handle client check-in, check-out, and payments.
  • Keep client records accurate and the reception area tidy.
  • Coordinate with estheticians to keep the daily schedule on track.
  • Answer client questions with patience and professionalism.

Benefits

  • Employee discounts on products and services.
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