Front Desk Client Coordinator
About The Position
Serenity Esthetics is hiring a Front Desk Client Coordinator in Des Moines, Iowa. The role serves as the welcoming first point of contact for clients and helps keep a busy spa running smoothly by combining customer service, scheduling, and teamwork. The coordinator greets clients, manages appointments and transactions, maintains accurate records and an orderly reception area, and works with estheticians to keep the daily schedule on track. Candidates should be comfortable in a client-focused environment with varying appointment volumes. Specific schedules and availability expectations will be discussed during the hiring process.
Requirements
- Friendly and organized.
- Comfortable using computers and phones.
- Able to multitask and stay calm in a busy environment.
- Able to handle client information confidentially.
Nice To Haves
- Front desk, hospitality, retail, or customer service experience.
Responsibilities
- Greet clients and answer phone calls.
- Schedule and confirm appointments.
- Handle client check-in, check-out, and payments.
- Keep client records accurate and the reception area tidy.
- Coordinate with estheticians to keep the daily schedule on track.
- Answer client questions with patience and professionalism.
Benefits
- Employee discounts on products and services.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
