Front Desk Client Coordinator

Serenity Esthetics•Centennial, CO

About The Position

Serenity Esthetics is hiring a Front Desk Client Coordinator in Centennial, Colorado. This role serves as the welcoming first point of contact for clients and helps keep a busy spa running smoothly through customer service, scheduling, and teamwork. The coordinator works with estheticians to keep the daily schedule on track and provides professional support in a client-focused environment with varying appointment volumes. Schedules may be full-time or part-time, with shifts generally falling between 8:30 AM and 8:00 PM. Rotating Sunday availability may be required. Specific schedules and availability expectations will be discussed during the hiring process.

Requirements

  • Friendly and organized.
  • Comfortable using computers and phones.
  • Able to multitask and stay calm in a busy environment.
  • Handle client information with confidentiality.

Nice To Haves

  • Front desk, hospitality, retail, or customer service experience.

Responsibilities

  • Greet clients and answer phone calls.
  • Schedule and confirm appointments.
  • Handle client check-in, check-out, and payments.
  • Keep client records accurate and the reception area tidy.
  • Coordinate with estheticians to keep the daily schedule on track.
  • Answer client questions with patience and professionalism.

Benefits

  • Collaborative, team-oriented environment.
  • Employee discounts on products and services.
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