Front Desk Clerk
PROMESA R.H.C.F.•New York, NY
•Onsite
About The Position
Under the direction of the Program Director, the Front Desk Clerk is the front-line representative of the organization. He/ She is responsible for making sure that clients, visitors, and staff feel welcome at El Cemi Housing Development. He/ she also works with the Social Service office to ensure a smooth flow of clients through the organization.
Requirements
- HS Diploma/GED minimum, AA degree preferred.
- Bi-lingual is a plus.
- Ability to deal with sensitive issues with diplomacy and discretion.
- Must be able to multi- task with strong organizational skills.
- Commitment to cultural diversity and sensitivity.
- Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality.
Responsibilities
- Greets tenants/ clients and answers questions about general services provided.
- Serves as a general presence and visible deterrent to disorderly infractions.
- Announces visitors/ tenants/ outside vendors.
- Operates back- up phones and directs calls to the appropriate staff.
- Answers phone line and responds to inquiries from tenants/ clients/ service providers in a courteous and professional manner.
- Takes and relays messages in a timely manner to the appropriate source.
- Maintains visitor log.
- Conducts and logs building rounds for safety and compliance issues.
- Provides clerical support as needed.
- Responds to and reports all incidents, accidents, or medical emergencies to proper authorities.
- Provides informal monitoring of tenants.
- Ensures front desk area is tidy at all times.
Benefits
- medical
- dental
- vision coverage
- generous paid time off
- vacation days
- paid holidays
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
