Front Desk Clerk- Internal Medicine
About The Position
As a Customer Service Representative, you will be the first point of contact for patients and visitors, providing essential administrative and clerical support in a medical setting. Your role is critical in ensuring a smooth and positive experience for everyone who walks through our doors, supporting both patients and the healthcare team. At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
Requirements
- High school diploma or equivalency.
- 1 year of applicable cumulative job-specific experience.
Responsibilities
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Verify and enter demographic information.
- Obtain and verify insurance authorizations/precertification.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review, and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to your assigned area.
Benefits
- continuous learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
