Front Desk Clerk

Hilton Grand Vacations • Lincoln, NH

3d • Onsite

About The Position

Nestled in the White Mountains, South Mountain Resort is a 116 room property located in the heart of Lincoln New Hampshire. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is embedded in our culture of putting people first. We encourage you to join our service-oriented team where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.

Requirements

• Proficient English Language
• Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
• 6-month Customer Service Experience
• Open and flexible availability, including weekends and holidays.

Nice To Haves

• Experience as a Front Desk/Guest Services Agent.
• Cash/Credit card transactions.
• Background in Resort Hospitality or related industries.

Responsibilities

• Greeting guests and owners on arrival.
• Checking in/out guests.
• Generating folios and collecting payments.
• Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
• Prepares and consistently restocks the front desk with supplies, including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

Benefits

• Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed