Front Desk Clerk

Hilton Grand Vacations•Sedona, AZ

12d•Onsite

About The Position

We are seeking an enthusiastic Front Desk Clerk to join our team at Ridge on Sedona. We are excited to offer an amazing opportunity here at The Ridge on Sedona. The resort has 236 suites over 15 quiet and tranquil acres which are surrounded by the beautiful greens of the Sedona Golf Resort. We encourage you to join our service-oriented team where we pride ourselves every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.

Requirements

Proficient English Language
Ability to multi-task responsibilities and prioritize duties to meet organizational goals.
6-month Customer Service Experience
Ability to stand for prolonged periods of time

Nice To Haves

Experience as a Front Desk/Guest Services Agent.
Experience handling credit card transactions.
Background in Resort Hospitality or related industries.

Responsibilities

Greeting guests and owners on arrival.
Checking in/out guests.
Generating folios and collecting payments.
Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information.
Answering phones and directing calls.
Performing other duties as assigned by your leader.

Benefits

Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!