Front Desk Clerk Night Audit

Hilton Grand Vacations • Gatlinburg, TN

4d • Onsite

About The Position

At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. We are looking for a Front Desk Clerk to join our team at Bent Creek Golf Village, a Hilton Vacation Club in Gatlinburg, TN! In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Requirements

• No experience is required – we will teach you everything you need to know!
• A professional demeanor.
• Basic computer skills.
• Proficient English language, both verbally and in writing.
• Open and flexible availability, including weekends and holidays
• Ability to multi-task responsibilities and prioritize.

Responsibilities

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

Benefits

• Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program: Discounted Hilton hotel rates worldwide: Our Go Hilton Team Member Travel Program offers deeply discounted rates. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed