Night Audit / Front Desk

Atrium HospitalitySouthfield, MI
Onsite

About The Position

This role involves working the overnight shift (11 PM – 7 AM) as the primary point of contact for guest needs, questions, and check-ins at the Southfield Westin. The Night Auditor is responsible for balancing the books nightly, including posting revenues, reconciling ledgers, and ensuring financial accuracy. This position requires handling guest requests and complaints calmly and professionally, managing reports and financial summaries, and maintaining security and confidentiality as the trusted closer of the day's business.

Requirements

  • Front office experience (6+ months)
  • Basic accounting knowledge – Posting revenues and balancing reports doesn’t scare you (you might even enjoy it).
  • High school diploma or equivalent
  • Strong communication and math skills
  • Tech savvy with Excel and property systems
  • Able to work overnight shifts reliably

Responsibilities

  • Work the overnight shift (11 PM – 7 AM) as the go-to team member for guest needs, questions, and check-ins.
  • Balance the books nightly—post revenues, reconcile ledgers, and make sure every penny has a home.
  • Handle guest requests and complaints calmly and professionally (even at 3 AM).
  • Manage reports, paperwork, and financial summaries.
  • Keep things secure and confidential—you're the trusted closer of the day’s business.

Benefits

  • 401(k) plan with company match
  • Medical, dental, and vision insurance options
  • Paid Time Off & Vacation
  • Exclusive Atrium Traveler and brand discount programs
  • DailyPay
  • Wellness programs
  • Tuition reimbursement
  • Exclusive discounts on favorite brands and services
  • Community service and volunteer programs
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