Night Audit / Front Desk

Atrium Hospitality•Southfield, MI

5d•Onsite

About The Position

This is a full-time position for a Night Audit / Front Desk associate at the Southfield Westin. The role involves working the overnight shift (11 PM – 7 AM) and being the primary point of contact for guest needs, questions, and check-ins. Key responsibilities include nightly financial balancing, posting revenues, reconciling ledgers, handling guest requests and complaints professionally, managing reports and financial summaries, and maintaining security and confidentiality.

Requirements

Front office experience (6+ months)
Basic accounting knowledge – Posting revenues and balancing reports doesn’t scare you (you might even enjoy it).
High school diploma or equivalent
Strong communication and math skills
Tech savvy with Excel and property systems
Able to work overnight shifts reliably

Responsibilities

Work the overnight shift (11 PM – 7 AM) as the go-to team member for guest needs, questions, and check-ins.
Balance the books nightly—post revenues, reconcile ledgers, and make sure every penny has a home.
Handle guest requests and complaints calmly and professionally (even at 3 AM).
Manage reports, paperwork, and financial summaries like a night owl with a calculator.
Keep things secure and confidential—you're the trusted closer of the day’s business.