Front Desk Clerk/Data Entry (MFRC)

Oxuscorp•Colorado Springs, CO

8h•Onsite

About The Position

We're hiring a detail oriented, people-first Front Desk Clerk / Data Entry professional to support the Military & Family Readiness Center (MFRC) at Schriever Space Force Base. You'll be the Centers first impression greeting walk-in visitors, answering phones and email, and registering customers for classes while ensuring accurate daily data entry in the AFFIRST system. Training for base computer access and AFFIRST will be provided.

Requirements

4+ year of customer service, reception, or administrative support experience
Working knowledge of Microsoft Office (Windows, Word, PowerPoint, Excel, Teams; Access a plus)
Fast, accurate data entry and strong attention to detail
Clear, professional verbal and written communication
Ability to obtain base access and government computer access (companysponsored onboarding, including Cyber Awareness training)
Reliability to cover core hours MondayFriday and coordinate absences in advance
Must be authorized to work in the U.S.
Must pass background checks necessary for base and network access (companysponsored)
Compliance with dress code (business casual; jeans permitted on Fridays if neat)

Nice To Haves

Experience in a government, military, highered, or communityservices frontoffice environment
Familiarity with AFFIRST or other case/class registration systems
Experience supporting basic printer/computer user needs
Comfort assisting with simple marketing tasks (flyers, social, website/calendar updates)

Responsibilities

Greet and assist walk ins; provide directions and basic information on MFRC programs, services, and classes.
Answer phones and the organizational inbox professionally and promptly; route inquiries to the appropriate program manager.
Register customers for classes/briefings; input and track daily statistics in AFFIRST (Quick Tracker); maintain sign-in logs.
Help customers with computers and printers (e.g., loading paper, clearing jams, changing toner); perform random usage checks per policy.
Assist with flyers, social posts, website/calendar updates, base magazine/marquee submissions, and weekly marketing emails.
Keep the front desk, brochure racks, bulletin boards, copier room, and supply inventories neat and up to date; conduct quarterly inventories.
Help prep classrooms for MFRC workshops; enter Transition Assistance Program (TAP) data and schedule client touch-points in AFFIRST.
Deliver courteous, accurate service; maintain business casual dress; coordinate 30 min lunch within the 11:00-13:00 window.