Front Desk Attendant

HealthFitness•Cambridge, MA

About The Position

HealthFitness, a Trustmark company, provides on-site and online fitness solutions focused on creating supportive communities of health. Harvard Recreation, managed by HealthFitness, is seeking a friendly, reliable Front Desk Attendant to provide customer service and support daily facility operations. The attendant serves as the first point of contact for members and guests, helping create a welcoming experience by assisting with check-ins, answering questions, and monitoring facility access. This is a part-time position for 4–10 hours per week. Available shifts are mornings from 5:45 a.m. to 9:00 a.m., evenings from 8:00 p.m. to 11:00 p.m., and weekends from 9:00 a.m. to 11:00 p.m. Compensation is $15.00 per hour; the final wage offer depends on factors including location, qualifications, experience, and skill set.

Requirements

  • High school diploma or GED.
  • Adult CPR/AED and First Aid certifications from the American Heart Association, American Red Cross, or American Safety & Health Institute, required within 30 days of hire.

Nice To Haves

  • Previous customer service experience.

Responsibilities

  • Greet, check in, and assist customers.
  • Provide information about programs, services, and memberships.
  • Deliver a high level of customer service and participant satisfaction.
  • Monitor facility access.

Benefits

  • Health and financial benefits
  • Competitive pay
  • Personal and professional support
  • Training and development
  • Flexible employment opportunities
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