Front Desk Receptionist (Bilingual Spanish)

TEKsystems•New York, NY

1d•$18 - $18•Onsite

About The Position

We are seeking a friendly, professional, and dependable Front Desk Associate to support a busy Mental Health Services Program in the Bronx. As the first point of contact for clients, visitors, and callers, you will play a key role in creating a welcoming environment while providing administrative and front office support. The ideal candidate is bilingual in English and Spanish, possesses excellent customer service skills, and is comfortable interacting with diverse populations in a fast-paced healthcare setting.

Requirements

Bilingual in English and Spanish required
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to multitask and prioritise responsibilities in a busy environment
Professional demeanour and positive attitude
Basic computer and administrative skills
Previous front desk, receptionist, customer service, or administrative experience preferred

Nice To Haves

Experience working in a healthcare, mental health, social services, or nonprofit setting
Familiarity with client-facing environments and handling high call volumes

Responsibilities

Greet clients, visitors, and staff in a professional and welcoming manner
Answer and route incoming phone calls efficiently
Direct visitors and inquiries to the appropriate departments or personnel
Maintain a clean, organised, and professional reception area
Assist with scheduling, appointment coordination, and general administrative tasks
Provide accurate information regarding services and programme resources
Support office operations by maintaining records and handling basic clerical duties
Ensure client confidentiality and professionalism at all times