Part-Time Front Desk Associate - Flatiron

Myo•New York, NY
•$21 - $23

About The Position

Myo is seeking a part-time Front Desk Associate to help create an elevated, seamless experience for clients at its physical therapy clinic. The associate is one of the first people clients encounter and helps keep daily operations running smoothly while supporting clinicians. The role is suited to someone who is passionate about people and enjoys a fast-paced, wellness-driven environment. The ideal start date is November 17, 2026. Available shifts are Monday 1:30 PM–8:15 PM, Friday 6:45 AM–3:15 PM, and two Saturdays per month 7:45 AM–4:15 PM. The hourly pay range is $20.50–$22.50. Myo describes itself as modern physical therapy focused on helping people futureproof their bodies. Its team of physical therapists, chiropractors, and massage therapists provides one-to-one care using full-body awareness and proactive insights to intercept injury, reduce pain, and improve everyday well-being.

Requirements

  • At least 1 year of customer service or hospitality experience.
  • Passion for delivering great client experiences.
  • Detail-oriented and takes pride in the work environment.
  • Confident communicator able to clearly explain services and their value.
  • Business-minded with an understanding of booking and client flow.
  • Thrives in a fast-paced, dynamic setting.
  • Curious, proactive, and solutions-oriented.
  • Authentic and team-oriented, and comfortable speaking up.
  • Prioritizes personal well-being to show up at their best.

Responsibilities

  • Deliver exceptional, on-brand client service through phone, in-person, and written communication.
  • Guide new clients through Myo’s services with clear, confident messaging.
  • Manage and optimize clinic schedules, bookings, and waitlists.
  • Accurately handle billing, claims, invoices, and client documentation.
  • Keep the clinic clean, stocked, and running smoothly day to day.
  • Support client follow-ups, marketing efforts, and business-driving initiatives.
  • Collaborate with team members to ensure smooth shift transitions.

Benefits

  • Complimentary staff treatment sessions.
  • 401(k) program with a company match.
  • Cell phone allowance.
  • Select holiday closures.
  • Sick time.
  • Pet insurance.
  • Ongoing coaching, mentorship, and access to personal development resources.
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