Front Desk Part-Time Associate

PLANET FITNESS • Toccoa, GA

2d

About The Position

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping maintain a clean, welcoming, and organized club. You will support smooth daily operations and help ensure all areas, including locker rooms and bathrooms, are kept in top condition. The role includes greeting and assisting members, handling check-ins and membership transactions, maintaining the front desk and facility presentation, promoting memberships and other services, and collaborating with teammates and management.

Requirements

• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude and a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Nice To Haves

• Previous customer service experience is preferred.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with questions about membership options, policies, and gym services; help with equipment usage and direct members to appropriate resources.
• Check in members, keep the front desk organized, and handle membership-related transactions such as billing and renewals.
• Keep the front desk and surrounding areas tidy.
• Maintain clean, stocked, and well-presented locker rooms and bathrooms throughout the day.
• Educate potential members about Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
• Collaborate with team members and management to achieve club goals, maintain a clean and safe environment, and provide excellent customer service.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED