Front Desk - Part-Time

CountryHouse in Elkhorn • Omaha, NE

2h • Onsite

About The Position

CountryHouse Residence, an Agemark Senior Living community in Elkhorn, Nebraska, is seeking a dependable, friendly Front Desk Associate to welcome residents, families, and visitors and support daily office operations. The role helps create a warm and professional first impression while assisting residents and coordinating with the team.

The associate answers phones, directs calls, takes messages, responds to inquiries, provides clerical and administrative support to the Executive Director and staff, and answers questions about room availability. The associate may give tours to prospective residents and families, maintain clean and welcoming front desk and common areas, and assist with resident transportation when needed. The position is part-time and requires flexibility to work occasional weekends.

Requirements

• Previous office and customer service experience is required.
• Strong communication and customer service skills, with the ability to build positive relationships with residents, families, and visitors.
• Ability to prioritize responsibilities, manage time effectively, and stay organized.
• Reliable attendance and ability to maintain confidentiality.
• Flexibility to work occasional weekends.

Nice To Haves

• High school diploma preferred.
• Familiarity with standard office equipment preferred.

Responsibilities

• Welcome residents, families, and visitors warmly and professionally.
• Answer phones, direct calls, take messages, and respond to inquiries.
• Help residents with requests and questions and coordinate services with team members.
• Provide clerical and administrative assistance to the Executive Director and staff.
• Answer questions about room availability and provide tours to prospective residents and families as needed.
• Keep the front desk, lobby, restrooms, and refreshment areas clean, organized, and inviting.
• Assist with additional responsibilities, including resident transportation when needed.

Benefits

• Paid time off accrues from the first day of employment.
• Complimentary meal during the shift.
• Access to earned wages through DailyPay.
• Free, confidential counseling and 24/7 support through the Employee Assistance Program.
• Employee discounts on travel, entertainment, electronics, and more.
• Employee recognition and rewards, plus eligible referral bonuses.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED