Front Desk Associate

Dave Wright Nissan Subaru•Hiawatha, IA

About The Position

Dave Wright Nissan Subaru is hiring a Front Desk Associate. The role provides a welcoming, professional first point of contact for callers and customers, routes calls to the appropriate departments, answers general inquiries, and supports department managers and the office with administrative tasks. The company highlights its core values: “We Solve It,” “We Are All One Team,” “We Do What We Say,” “We Grow Or We Die,” and “We Commit And Never Quit.”

Requirements

  • Excellent verbal and written communication skills.
  • Organizational skills.
  • Experience using the Microsoft Office suite.
  • Ability to work effectively with customers, vendors, and employees while multitasking.
  • Must be willing to submit to a drug screen and background check prior to employment.

Responsibilities

  • Operate a switchboard telephone system and route phone calls to the proper departments.
  • Communicate with callers in a professional, friendly, and efficient manner to minimize the time customers spend on hold.
  • Provide basic information to callers with general inquiries while delivering excellent customer service.
  • Be friendly, professional, courteous, and efficient when working with customers and teammates.
  • Work with department managers on a daily basis.
  • Perform other administrative duties as assigned, including office work and data entry.

Benefits

  • Health, dental, vision, and life insurance.
  • Paid holidays, paid vacation, and paid sick leave.
  • Five-day work week.
  • 401(k) profit sharing.
  • Summer golf outing.
  • Christmas party.
  • Monthly Impact Award Winner.
  • Monthly National Holiday Celebrations.
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