Front Desk Associate (Weekdays)
About The Position
TradeWorx Academy is seeking a dependable, friendly Part-Time Front Desk Associate to support the front desk and daily workshop operations at its Fair Oaks Mall location in Fairfax, Virginia. The associate will be a welcoming first point of contact for students and visitors, answer questions, assist with workshop check-in and registration, and support instructors in keeping workshops running smoothly. The position is scheduled Wednesdays from 12:00 PM to 6:00 PM, and Thursdays and Fridays from 9:30 AM to 6:00 PM. TradeWorx Academy offers hands-on DIY and trades workshops designed to help people build practical skills and confidence. Its workshops bring students and experienced instructors together in a welcoming, learn-by-doing environment.
Requirements
- Friendly, patient, and professional approach to customer service.
- Strong communication skills and attention to detail.
- Dependability, punctuality, and reliable follow-through.
- Comfort using computers and learning online scheduling and registration tools.
- Ability to balance customer questions with other daily responsibilities.
- Initiative to notice what needs attention and pitch in without waiting to be asked.
Nice To Haves
- Experience with Wix Bookings.
Responsibilities
- Greet students and visitors warmly and assist with workshop check-in.
- Answer phone calls and questions about classes, schedules, and registration.
- Help customers book workshops and find the information they need.
- Prepare reference packets for instructors and support workshop setup and cleanup.
- Keep the front desk, refreshments, and shared areas organized and welcoming.
- Monitor supplies and communicate when items need replenishing.
- Capture workshop photos and short videos in accordance with participant permissions.
- Assist with routine administrative tasks and help keep daily operations on track.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
