Front Desk Part-Time Associate

PLANET FITNESS • Port Charlotte, FL

24d • Onsite

About The Position

Planet Fitness is hiring a part-time Front Desk Associate at its Port Charlotte Village Marketplace location in Port Charlotte, Florida. The associate is the first point of contact for members and guests, providing exceptional customer service and helping maintain a clean, welcoming, and organized club. The role supports smooth daily operations and helps ensure all areas, including locker rooms and bathrooms, are clean and well presented.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude and a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.

Nice To Haves

• Previous customer service experience is preferred.

Responsibilities

• Greet members and guests in a friendly, professional manner and help them feel welcome.
• Answer questions about memberships, policies, and gym services; assist with equipment usage and direct members to appropriate resources.
• Check in members, keep the front desk organized, and process membership transactions such as billing and renewals.
• Keep the front desk and surrounding areas tidy.
• Maintain clean, stocked, and well-presented locker rooms and bathrooms throughout the day.
• Explain Planet Fitness membership benefits to prospective members and encourage sign-ups for memberships, personal training, and other services.
• Collaborate with team members and management to achieve club goals, maintain a clean and safe environment, and provide excellent customer service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED