Front Desk Associate

Dave Wright Nissan Subaru•Hiawatha, IA

26d

About The Position

Dave Wright Nissan Subaru is hiring a Front Desk Associate for an immediate opening. The role operates the telephone switchboard, directs calls to the appropriate departments, answers general inquiries, and provides professional, friendly, and efficient service to callers and other customers. The associate works with department managers and teammates and performs additional administrative work, including office tasks and data entry, as assigned.

Requirements

Excellent verbal and written communication skills.
Organizational skills.
Experience using Microsoft Office suite.
Ability to work effectively with customers, vendors, and employees while multitasking.
Must be willing to submit to a drug screen and background check before employment.

Responsibilities

Operate a switchboard telephone system and route calls to the appropriate departments.
Communicate professionally, courteously, and efficiently with callers, minimizing the time customers spend on hold.
Provide basic information to callers with general inquiries and deliver excellent customer service.
Work in a friendly, professional, courteous, and efficient manner with customers and teammates.
Work with department managers on a daily basis.
Perform other assigned administrative duties, including office work and data entry.