Front Desk Associate

Saxira•Clinton, MD

About The Position

As a Front Desk Associate at Saxira, you will be the first point of contact for our clients, responsible for creating a welcoming environment and managing the front desk operations. You will handle client inquiries, schedule appointments, and ensure the smooth flow of daily activities in our practice.

Requirements

  • Must be bilingual (Spanish/English)
  • Previous experience in a front desk or customer service role.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Proficiency in using office software and scheduling tools.
  • Attention to detail and a commitment to providing excellent service.

Nice To Haves

  • Experience in a healthcare or aesthetic environment.
  • Familiarity with appointment scheduling software.

Responsibilities

  • Greet clients warmly and assist them with check-in and check-out processes.
  • Manage appointment scheduling and maintain an organized calendar for the team.
  • Answer phone calls and respond to client inquiries in a professional manner.
  • Process payments and handle billing inquiries accurately.
  • Maintain a clean and organized front desk area to enhance client experience.
  • Collaborate with team members to ensure efficient operations and excellent service delivery.
  • Assist with administrative tasks as needed to support the practice.
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