Front Desk Associate 11am- 5pm
Gold's Gym Richmond-Westend, Arb, Midlo, Gayton•Richmond, VA
About The Position
The Front Desk Associate greets and directs members, guests, and staff as they enter the gym and helps control the front-door area. The role assists with member requests and questions about gym operations and policies, performs administrative duties, and supports a welcoming experience for gym visitors. The listed schedule is 11 a.m. to 5 p.m.
Requirements
- Excellent customer service skills.
- Ability to communicate effectively with staff and members.
- Ability to multitask.
Responsibilities
- Greet members and guests promptly and enthusiastically using the appropriate greeting for the time of day.
- Check members into the gym according to established procedures.
- Register guests using the proper registration procedures.
- Give new guests tours of the gym and answer questions about membership options.
- Assist guests with purchasing memberships.
- Answer the phone professionally and courteously, using proper greeting techniques.
- Process retail and concession sales.
- Clean and maintain the front desk area.
- Direct members, guests, and staff as they enter the gym and help control the front-door area.
- Assist with member requests and inquiries about gym operations and policies, and perform administrative duties.
Benefits
- Competitive pay
- Training programs
- Employee discounts and perks
- Promotion opportunities
- Fitness-minded workplace culture
- Certification discounts for NASM, ACE, ISSA, or an NCCA-accredited equivalent
- Additional perks
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
