Front Desk Associate 11am- 5pm
Gold's Gym Richmond-Westend, Arb, Midlo, Gayton•Richmond, VA
About The Position
The Front Desk Associate greets and directs members, guests, and staff as they enter the gym and helps control the front-door area. The role assists with member requests and questions about gym operations and policies, and performs administrative duties. It also supports guest registration and tours, membership inquiries and purchases, phone calls, retail and concession sales, and upkeep of the front desk area.
Requirements
- Excellent customer service skills.
- Ability to communicate effectively with staff and members.
- Ability to multitask.
Responsibilities
- Greet members and guests promptly and enthusiastically using the appropriate time-of-day greeting.
- Check members into the gym according to established procedures.
- Register guests according to established procedures.
- Give new guests tours of the gym and answer questions about membership options.
- Assist guests with purchasing memberships.
- Answer phone calls professionally and courteously using proper phone greeting techniques.
- Process retail and concession sales.
- Clean and maintain the front desk area.
Benefits
- Competitive pay
- Training programs
- Employee discounts and perks
- Promotion opportunities
- Fitness-minded workplace culture
- Certification discounts for NASM, ACE, ISSA, or NCCA-accredited equivalents
- Additional perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
