Front Desk Associate

US Fitness Holdings • Martinsburg, WV

5d

About The Position

The Front Desk Associate welcomes members, guests, and visitors and helps create a friendly, professional, and motivating environment. The role handles check-ins, calls, questions, and transactions, maintains an organized front desk and lobby, and supports club programs and member engagement. It may provide opportunities to build a career in fitness, including future roles such as Personal Trainer or Membership Manager.

Requirements

• Friendly, enthusiastic attitude and strong communication skills.
• Organized and punctual, with the ability to multitask in a fast-paced setting.
• Basic computer and cash-handling skills.
• CPR/AED certification, or willingness to obtain it within 30 days.

Nice To Haves

• Interest in building a career in fitness, with potential future opportunities as a Personal Trainer, Membership Manager, and more.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Benefits

• Complimentary club membership and guest privileges.
• Discounts on training, spa services, programs, and apparel.
• Employee referral bonus.
• In-house certification and continuing education.
• For full-time employees only: medical, dental, vision, and life insurance; 401(k); and paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed