Front Desk Full-Time Associate

PLANET FITNESS • Corvallis, OR

2d • Onsite

About The Position

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping maintain a clean, welcoming, and organized club environment. You will help members have a positive experience by supporting smooth daily operations and ensuring areas throughout the club, including locker rooms and bathrooms, are kept clean and in top condition.

The role includes greeting and assisting members and guests, answering questions about memberships and services, checking members in, handling membership transactions, maintaining the front desk and facility, and promoting memberships and related services. You will collaborate with team members and management to support club goals, maintain a clean and safe environment, and provide excellent customer service.

Requirements

• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude and a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Nice To Haves

• Previous customer service experience is preferred.

Responsibilities

• Greet members and guests in a friendly and professional manner, helping everyone feel welcome and valued.
• Assist members with questions about membership options, policies, and gym services; help with equipment use and direct members to appropriate resources.
• Check in members, keep the front desk organized, and handle membership transactions such as billing and renewals.
• Keep the front desk and surrounding areas tidy.
• Maintain clean, stocked, and well-presented locker rooms and bathrooms throughout the day.
• Educate prospective members about Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
• Collaborate with team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED