Front Desk Associate

Lakeside Health • Lake Havasu, AZ

20d

About The Position

Lakeside Health is seeking a friendly, professional, and motivated Front Desk Associate for its multispecialty healthcare organization in Lake Havasu City, Arizona. The organization provides Orthopedics, Spine & Pain Management, and Physical Therapy services and is committed to exceptional patient care and a positive, supportive work environment. The associate helps create a welcoming and professional experience for patients while supporting daily front office operations in a fast-paced medical office. The role offers opportunities to develop skills and advance within the company.

Requirements

• Friendly, outgoing personality and excellent customer service skills.
• Dependable, punctual, and professional.
• Strong communication, organization, and attention to detail.
• Ability to multitask in a busy healthcare environment.
• Computer proficiency and willingness to learn new systems.
• Positive attitude and ability to work independently and as part of a team.

Nice To Haves

• Previous medical office or front desk experience preferred.
• Electronic medical records and insurance verification experience is a plus.

Responsibilities

• Greet patients and manage check-in and check-out.
• Answer incoming calls and assist patients professionally.
• Schedule and coordinate patient appointments.
• Verify insurance information and patient demographics.
• Collect copayments and patient balances.
• Maintain accurate electronic medical records.
• Communicate with physicians, providers, therapists, and clinical staff.
• Assist with referrals, paperwork, and other administrative duties.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Help ensure smooth daily front office operations.

Benefits

• Competitive wages based on experience.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Paid vacation time and paid sick time.
• Seven paid holidays annually.
• Opportunities for career advancement and professional growth.
• Supportive, team-oriented work environment.
• Stability within an established, growing healthcare organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed