Front Desk Associate

RBC • Boston, MA

1d • $60,000 - $80,000 • Onsite

About The Position

The Front Desk Associate provides office and administrative support for RBC GAM (U.S.), learning and using its systems and tools, including Microsoft Office Suite, Salesforce, Concur, Assist Pro, and WebEx. The role interacts with internal functional groups and external third parties, including clients, governmental entities, accountants, and law firms.

The position is based at 225 Franklin Street in Boston and is full-time, with a stated work week of 40 hours. The Associate provides reception coverage five days per week, supports office operations and conference-room needs, and contributes to a collaborative administrative team. The role requires discretion in handling confidential information and professional, courteous communication with internal and external contacts.

Requirements

• Associate degree or equivalent.
• Three to five years of administrative experience in a formal office environment.

Responsibilities

• Welcome visitors, handle mail, and answer the main phone line five days per week.
• Perform basic printer maintenance, including replenishing paper and toner, and arrange repairs as needed.
• Order office and kitchen supplies.
• Assist with connecting conference-room technology, ordering catering, and printing requested materials.
• Book travel and prepare expense reports in Concur as assigned.
• Interact professionally with internal and external clients and prospects, handling inquiries in an organized and courteous manner.
• Handle confidential matters with discretion and good judgment, and maintain the confidentiality of information accessed through the position.
• Cross-train within the peer group to provide backup and contribute to a high-performing administrative team.

Benefits

• Bonuses and flexible benefits.
• Competitive compensation and commissions, and stock where applicable.
• 401(k) program with company-matching contributions.
• Health, dental, vision, life, and disability insurance.
• Paid time-off plan.
• Coaching and management opportunities to support development.
• Flexible work/life balance options.
• Opportunities to take on progressively greater accountabilities and access a variety of job opportunities across the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree