Front Desk Associate

Art of Problem Solving • Sugar Land, TX

13d • $17 - $17 • Onsite

About The Position

AoPS Academy is hiring a part-time Front Desk Associate at its Sugar Land, Texas location. The associate serves as the campus receptionist and welcoming face of the academy, supporting students, families, visitors, and campus operations. Duties include answering calls and emails, managing calendars and inquiries, assisting with admissions, using internal databases, organizing supplies, taking inventory, supervising students between classes, and keeping the lobby and facility tidy. The associate also supports full-time staff with campus procedures and may participate in outreach or inreach activities.

The set weekly schedule is Saturdays from 9 a.m. to 6 p.m. and two weeknights from 5 p.m. to 9 p.m.; Thursday evening availability is strongly preferred. The position pays $16.90–$17.30 per hour. Applicants must be legally authorized to work in the United States; sponsorship is unavailable.

Requirements

• Experience confidently interacting with customers.
• Strong organizational and computer skills.
• Excellent verbal and written communication skills, including knowledge of correct grammar, spelling, and English usage.
• Ability to establish and maintain positive, effective working relationships with students, parents, staff, and the general public.
• Ability to work independently and collaboratively.
• Flexibility to solve problems effectively under pressure.
• Administrative and/or customer service experience.
• Proficiency with Google Workspace applications, such as Docs, Sheets, and Calendar.
• Motivation to learn new technologies.
• Ability to maintain customer confidentiality.
• Enthusiasm for AoPS's mission of motivating high-performing students.
• Ability to lift up to 25 pounds.
• Legally authorized to work in the United States; the company cannot provide sponsorship.
• Availability for the set schedule of Saturdays from 9 a.m. to 6 p.m. and two weeknights from 5 p.m. to 9 p.m.

Nice To Haves

• Experience interacting with families and students from elementary through high school.
• Thursday evening availability.

Responsibilities

• Serve as campus receptionist by answering calls, responding to voicemails, and passing relevant information to the appropriate staff member.
• Welcome current and prospective students and their families.
• Manage and respond to customer inquiries by phone and email.
• Maintain multiple calendars, schedule meetings, and keep calendars up to date.
• Use the internal database to generate reports and lists and perform data entry.
• Provide admissions assistance with consultation requests, scheduling, and post-consultation follow-ups.
• Organize and prepare classroom and office supplies.
• Take inventory to support campus operations.
• Supervise students between classes.
• Perform light cleaning and tidy the facility.
• Maintain the organization, operation, and appearance of the lobby and front desk area.
• Assist full-time staff with campus procedures to help operations run smoothly.
• Participate in occasional outreach/inreach opportunities.
• Perform other duties as assigned.

Benefits

• Paid sick leave.
• Employee discounts on classes and Beast Academy Online subscriptions.
• 401(k) retirement plan with company match.
• Part-time schedule flexibility, with afternoon/evening hours during the academic year and day shifts available in summer.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed