Front Desk Associate

Marriott • Ponte Vedra Beach, FL

26d

About The Position

Guest Experience Experts deliver a memorable and distinctive guest experience throughout each stay. They take initiative and provide a wide range of services, including processing operational needs, responding to guest requests, completing reports, and sharing information about the local area. They are empowered to move throughout their work area and take the actions needed to make transactions part of the guest experience.

The role also requires creating a safe workplace; following company policies and procedures; maintaining confidentiality; protecting company assets; upholding quality standards; and maintaining professional uniform, personal appearance, and communications. Guest Experience Experts spend extended periods standing, sitting, or walking and take a hands-on approach to their work. They perform other reasonable duties as requested.

Marriott International is an equal opportunity employer that values associates’ diverse backgrounds and does not discriminate on protected bases. JW Marriott describes a luxury work environment focused on associate well-being, camaraderie, and opportunities for training, development, and recognition.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Deliver a memorable and distinctive experience throughout guests’ stays.
• Process operational needs, respond to guest requests, and complete reports.
• Share highlights and information about the local area.
• Create a safe workplace and follow company policies and procedures.
• Maintain confidentiality, protect company assets, and uphold quality standards.
• Maintain a professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.

Benefits

• Training and development opportunities
• Recognition
• A work environment focused on holistic well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED