Front Desk Associate

Beltone New England•Matthews, NC
•Onsite

About The Position

Beltone Carolina / Virginia is seeking a positive, upbeat Front Desk Associate for its office in Matthew, North Carolina. The role offers a happy and friendly work environment and is suited to a dependable, self-motivated person who thrives working independently. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM, with an 8-hour shift and no weekends. Pay is $19.00 per hour.

Requirements

  • Knowledge of Microsoft Word and Outlook.
  • Ability to multitask and stay organized.
  • Ability to communicate effectively orally and in writing.

Nice To Haves

  • Experience with insurance billing.
  • Experience scheduling in a software system.
  • Experience working in a professional office environment.

Responsibilities

  • Schedule patient appointments in person or over the phone.
  • Maintain patient files in compliance with HIPAA regulations.
  • Verify patients’ insurance eligibility and benefits through insurance carriers.
  • Create invoices to bill insurance accurately and on time, with attention to detail.
  • Provide patients with exceptional service, friendliness, compassion, and enthusiasm.
  • Perform light cleaning, filing, and inventory management.

Benefits

  • 401(k) with a 4% match after one year.
  • Health, dental, and vision insurance.
  • Flexible spending account (FSA).
  • Life insurance.
  • Short- and long-term disability insurance.
  • AFLAC.
  • Nine paid holidays.
  • Paid time off.
  • Paid birthday day off.
  • Employee Assistance Program (EAP).
  • Monthly bonus for reaching the office goal.
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