Overnight Front Desk Full-Time Associate

PLANET FITNESS•Salem, OR

9d•Onsite

About The Position

Planet Fitness is seeking a Front Desk Associate to serve as the first point of contact for members and guests. The associate delivers exceptional customer service and helps maintain a clean, welcoming, and organized club environment. The role supports smooth daily operations and a positive member experience by assisting with membership needs, handling front-desk tasks, promoting services, and keeping club areas—including locker rooms and bathrooms—clean, stocked, and well-presented.

Requirements

Strong communication and interpersonal skills.
Basic computer skills.
A positive attitude and a passion for helping others and maintaining a welcoming environment.
Ability to work in a fast-paced environment and manage multiple tasks.
Ability to work flexible hours, including evenings and weekends.
High school diploma or equivalent.

Nice To Haves

Previous customer service experience.

Responsibilities

Greet members and guests in a friendly and professional manner.
Assist members with questions about membership options, policies, and gym services.
Help members with equipment usage and direct them to appropriate resources.
Check in members as they arrive.
Maintain an organized front desk area.
Handle membership-related transactions, such as billing and renewals.
Keep the front desk and surrounding areas tidy.
Maintain clean, stocked, and well-presented locker rooms and bathrooms.
Educate prospective members about Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
Collaborate with team members and management to achieve club goals and maintain a clean, safe environment while providing excellent customer service.