Front Desk Associate

Art of Problem Solving • Johns Creek, GA

7d • Onsite

About The Position

AoPS Academy is hiring an in-person, part-time Front Desk Associate for its Johns Creek, Georgia location. The associate serves as the campus receptionist and welcoming face of AoPS Academy, supporting students, families, visitors, and campus staff. The role combines customer service and administrative tasks with practical campus support, including preparing supplies, taking inventory, supervising students between classes, and keeping the lobby and facility organized.

Front Desk hours are weekday afternoons and evenings and weekends during the academic year. Monday through Friday day shifts are available during the summer. The listed pay range is $16.90–$17.30 per hour. Applicants must be legally authorized to work in the United States; sponsorship, including STEM-OPT and H-1B, is not available.

AoPS Academy is a year-round educational enrichment program and part of Art of Problem Solving. It provides advanced math, science, and language arts education for students in grades 1–12 through small in-person and virtual classes.

Requirements

• Experience confidently interacting with customers; experience interacting with families and students from elementary through high school is preferred.
• Strong organizational and computer skills.
• Excellent verbal and written communication skills, including knowledge of correct grammar, spelling, and English usage.
• Ability to establish and maintain positive, effective working relationships with students, parents, staff, and the general public.
• Ability to work independently and collaboratively.
• Flexibility to solve problems effectively under pressure.
• Administrative and/or customer service experience.
• Proficiency with Google Workspace applications, such as Docs, Sheets, and Calendar.
• Motivation to learn new technologies.
• Ability to maintain customer confidentiality.
• Enthusiasm for AoPS's mission of motivating high-performing students.
• Ability to lift up to 25 pounds.
• Must be legally authorized to work in the United States; sponsorship, including STEM-OPT and H-1B, is unavailable.

Nice To Haves

• Experience interacting with families and students from elementary through high school.

Responsibilities

• Serve as campus receptionist; answer phone calls, respond to voicemails, and pass relevant information to the appropriate staff member.
• Warmly welcome current and prospective students and their families.
• Manage and respond to customer inquiries by phone and email.
• Maintain multiple calendars, schedule meetings, and keep calendars up to date.
• Use the internal database to generate reports and lists and perform data entry.
• Provide admissions assistance as needed, including consultation requests, scheduling, and post-consultation follow-ups.
• Organize and prepare classroom and office supplies.
• Take inventory to support campus operations.
• Supervise students between classes.
• Perform light cleaning and tidy the facility.
• Maintain the organization, operation, and appearance of the lobby and front desk area.
• Assist full-time staff with campus procedures to help operations run smoothly.
• Participate in occasional outreach and inreach opportunities.
• Perform other duties as assigned.

Benefits

• Paid sick leave.
• Employee discounts on classes and Beast Academy Online subscriptions.
• 401(k) retirement plan with company match.
• Part-time scheduling flexibility, with weekday afternoon/evening hours during the academic year and day shifts available in summer.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed